SurfMK Customer Support
If you are looking for an ISP with a complete customer service solution to assist you at anytime
regarding your Internet connection, look no further. SurfMK provides quality customer
service and technical support.
- Call us
Call toll-free, 866-335-0010 to speak with a live SurfMK service technician. 95% of all calls will be answered within three (3) minutes of entering the queue.
Para espaņol, llama al 1-866-335-0010
- E-mail us
Feel free to E-mail our customer service team with any questions you may have at customerservice@surfmk.com. e-mail
inquiries are usually answered within 24 hours.
- Chat with us online
You don't have to pick up the telephone to chat with a live SurfMK service technician. SurfMK's "Ask the Expert" chat
program gives you instant contact with a live technician from the convenience of your home computer.
- Visit NetFAQs
Visit NetFAQs, SurfMK's customer service Web site, where you will find answers to almost any
technical support question.
- Refund Policy
SurfMK is committed to providing its customers the best internet experience available. Part of that commitment is to provide a no-hassle billing process. In the event that our customers are billed incorrectly, PureSurfer is committed to correcting that error in a timely fashion, including a refund of those amounts that were incorrectly billed. Should you have a billing question, please contact Customer Service at billing@surfmk.com .
- Award-winning support team
SurfMK is a proven winner when it comes to customer service satisfaction. In fact, Call
Center Magazine awarded SurfMK's customer service team with the "Call Center of the Year" award in May of 2002.
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CUSTOMER SERVICES:
 Frequently Asked Questions
Contact surfMK.com
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